You have questions. We have answers - here is a short list of our most frequently asked questions. Click the bars to get started.
Don't see the answer to your question? Contact us directly.
Are product installation guides available?
Since we like to make things easy for you, we included one with each fixture. You can also find them on our website; just head to the product page and scroll down to “Guides & Info” on the right-hand side. Next to “Instruction Manual,” click “Download File.” And there you have it.
How are your products priced?
Fairly. And less than you’d expect. But our product prices, including promotional offers, can change. They also don’t include shipping, handling, tax, and all that other fun stuff.
Ordering & Payments
How do I place an order?
Easily. Quickly. Painlessly. All right on our website. Or, if you feel like talking to an actual person, please email our customer service professionals firstname.lastname@example.org.
Do you offer volume discounts?
Not yet. But we do offer tiered pricing on most Linear Fluorescent fixtures.
Shipping, Delivery & Returns
How can I find out if my order shipped?
You’ll get a nicely crafted e-mail as soon as your order ships. You can also check on your order by clicking here e-mail email@example.com